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Shipping

Offset Shipping Emissions:
All CO2 emissions generated by shipping out online orders are calculated to determine our monthly offset cost. ⁠
This calculated cost neutralizes our shipping emissions and will then be invested towards protecting forests with and used to contribute to certified forest protection projects.⁠ 

Our current carbon emission payments are funding:
The Jarí Para REDD+ Avoided Unplanned Deforestation project in the Amazon Rainforest.⁠ ⁠ read more about our fine details and initiatives.

PEAK SEASON SHIPPING UPDATES (October to January)

Processing time to pack orders will be between 2-3 days. We also expect shipping delays from all couriers. Still, We will do our best to ensure this is minimal, as well as we expect to see increased surcharges coming directly from carriers due to peak season volumes and fuel price fluctuation. We will share updates as we become aware of them.

PayBright: Orders purchased using PayBright are subject to hold prior to shipment for approx. 48 hours until payment approval. 

Canada:

Greater Toronto Area Orders: Monday - Friday, orders will ship using Box Knight's next day delivery service (not including weekends) - their shipping updates will come via text. *note this shipping timing does not include time to pack your order.

2 - 7 business days
(includes insurance and tracking)

*3-10 business days during peak season

flat rate based on each province  

Over $100 CAD
(insurance and tracking included)
FREE

 

United States:

5-15 business days

during covid there is no time guarantee 
(includes tracking and insurance)

*7-15 business days during peak season

 

flat rate based on your location.

Over $200 USD
(includes tracking and insurance)

FREE


Australia
:

Note free-returns are not valid for Australia orders. Shipping rates are determined by weight International orders are shipped via  Asendia. Shipping to Australia takes approximately 15 business days (during covid there is no time guarantee).

New Zealand:

Note free-returns are not valid for New Zealand orders. Shipping rates are determined by weight International orders are shipped via Asendia. Shipping to New Zealand takes approximately 15 business days (during covid there is no time guarantee) .

Europe:

Note free-returns are not valid for European orders. Shipping rates are determined by weight International orders are shipped via UPS. Shipping to Europe takes approximately 15 business days (during covid there is no time guarantee) .
*At this time Canada, US, Australia and most of Europe are our shipping locations.
.
All shipping rates are based on 2020 courier rates.